phone restarts

[angie420]

Anybody phone keeps restarting itself and how can I fix it 

[Kavaholic]

do you have video wallpaper on your lock screen or AOD?

[angie420]

yes I do

[gagejosephcreed]

my video lock screen causes reboot when fast charging. Changed to non-video and it doesn't reboot.

[angie420]

thank you tried and so far so good

[Tel864]

Report it in feedback and wait for the update if nothing else works.

[SamsungUSABetaTeam]

Please try wiping the cache partition using steps below.

Turn off the device.

Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.

When the Android logo displays, release all three keys.

An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.

Press the Volume down key several times to highlight wipe cache partition.

Press Power key to select.

Press the Volume down key to highlight yes, them and press the Power key to select.

When the wipe cache partition is complete, Reboot system now is highlighted.

Press the Power key to restart the device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

[Jollyg]

or do factory reset. clears many issues.