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Original topic:

s10 video recording.

(Topic created on: 10-19-2019 04:52 AM)
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mateoi
Beginner Level 2
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It **bleep** now after update the videos it takes from the camera app are very dark even if lighter conditions like I can hardly see anything. Anyone know how to convert back to android 9 lol
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8 REPLIES 8
Kevv2288
Active Level 4
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I noticed this is only in 60fps. if you change to 30fps it is not dark. I know this is not a solution but hopefully Samsung fixes this in the next beta update.
mateoi
Beginner Level 2
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is there a way to downgrade? and ok thanks for the tip
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Kevv2288
Active Level 4
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yeah, Samsung smart switch.
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mateoi
Beginner Level 2
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how
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mateoi
Beginner Level 2
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how
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download smartswitch for pc and plug your phone in. google is your friend
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MrPhotoMoto
Active Level 7
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Why would you leave the beta if you found an error? 🤨

That's the entire POINT of being a beta tester ..
SamsungUSABetaTeam
Community Manager
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How can I unregister from the One UI Beta Program?

To unregister from the beta program go to: “Settings > One UI Beta Program > Deregister” in the “One UI Beta” app.

- You will need to re-install (rollback) to the Samsung Official software that was being used prior to participating in this Beta program. This can be done with Samsung Smart Switch PC Version.

- Once the software is re-installed, the device will be reset and all data that was generated during the One UI Beta Program will be erased.

All data that was backed up before installing the Beta software can be recovered, however there may be limitations in recovering data that was created after installing the Beta software.

If you need assistance having your software rolled back to the latest approved version you can call us at 1-800-726-7864 and request the location to the nearest Service Center or go to Samsung.com and locate the Service Center in your area.

※ Please call the service center prior to visiting to ensure that you are able to bring your device before making a trip.

 

How do I rollback to my previous software during the Beta program?

- Download and Install the Samsung Smart Switch PC Version.

- Connect your phone to your PC > launch Smart Switch > Press “Downgrade” button to roll back to your previous Samsung approved software.

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