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Original topic:

settings

(Topic created on: 11-22-2019 11:29 PM)
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hnguyen819
Beginner Level 2
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‎11-22-2019 11:29 PM in 

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Did not receive the 5th and 6th beta update and now does not receive the 7th beta update eventhough I had restart the phone multiple times. Always says "You software is up to date". Last beta update that I was able to install was 4th beta update.
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5 Comments
Toddman41
Active Level 7
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‎11-22-2019 11:32 PM in 

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I wonder why... That's lame, what's the point of being a beta tester if you can't get access to it's updates?
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Sgt_Stubby
Active Level 3
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‎11-22-2019 11:52 PM in 

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it depends on your carrier and Samsung.
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GalaxyWarrior082
Active Level 6
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‎11-23-2019 03:27 AM in 

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That sounds made up. Everyone gets the updates eventually. It depends on your time zone, not carrier.
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QuavoHuncho
Active Level 1
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‎11-23-2019 06:33 AM in 

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Sounds like a sideloaded beta that has to be updated through repeated sideloads.
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SamsungUSABetaTeam
Community Manager
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‎11-25-2019 02:51 PM in 

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Please try clearing the system cache and rebooting your device.

If issue persists, please send us an error report with screenshots from One UI Beta App (Beta Feedback -> Send feedback-> Error Reports -> "Select Category" -> Input frequency and Description" -> Send (Top Right Icon). We appreciate your help for supporting beta program.

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