Predictive text grayed out

[HRees]

For dome reason, my predictive text has switched off and it will not alliw me to tur it back on. Can soneone hemp please

[HRees]

Sorry re spelling- for some reason, my predictive text has been turned off snd I cannot turn it back on. Can someone help me eith info? Thanks

[SamsungClaudette]

Hey @HRees

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

Kind Regards,

SamsungClaudette

[Troubadour]

Try this https://eu.community.samsung.com/t5/galaxy-s10-series/predictive-text-and-auto-correct-has-stopped-a... If this link doesn't work Google 'Samsung predictive text greyed'

[HRees]

Thank you

[HRees]

Unfortunately it didnt work