Original topic:

Samsung account email deleted, can't reset phone

(Topic created on: 08-11-2021 09:59 AM)
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natulir
Beginner Level 2
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Samsung Account

Hey there, I deleted my email for my samsung account. Now I can not factory reset my phone. Everytime I want to log out, it asks me to check my email for verification codes, I don't have my email any more. I can not recover my account and it has been deleted for a few months. What shall I do???
1 Comment
SamsungJon
Moderator
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Samsung Account

Hi @natulir, sorry to hear that you're having this issue. I would best recommend that you call 1800 216 454 so that our support staff can resolve this with you directly. 

Let us know how you go!

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