Original topic:

Shared calendars not receiving notifications.

(Topic created on: 04-04-2022 08:29 PM)
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RYzaMc
Active Level 3
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Samsung Account
Hi All, 
My wife and I both have S21 models and have recently set up a shared calendar. Everything is syncing fine and we are receiving all our events but unfortunately when she or I create an event the other person doesn't receive any notifications that the event has been created. We can only find out if we look in the calendar.
We've searched and checked all our settings but have had no success. 
Does anyone have a fix for this? Can it be done even? I hope so. Any help would be appreciated.
Thanks!
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5 Comments
SamsungLaura
Moderator
Moderator
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Samsung Account

Hi @RYzaMc, thanks for reaching out. Could you confirm whether you're using Samsung Calendar or Google Calendar? 

If you are using Samsung Calendar, please send through an error report for this to be raised to our research and development team. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

RYzaMc
Active Level 3
Samsung Account
Hi Laura,
Thanks for the reply.
Yes we are using the Samsung shared calendar and our phones are also both upgraded to the latest firmware.
I'll send an error report through.
Thanks for your help! 🙂
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gwdroid
Beginner Level 2
Samsung Account

Hi RYzaMc, did you get help to solve this? My wife and I have the exact same problem.

RYzaMc
Active Level 3
Samsung Account
No unfortunately not ☹️ The help line basically said that dual notifications weren't installed in shared calendars. Seems crazy that you can't do this and we're on the s23 range now!
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RYzaMc
Active Level 3
Samsung Account
Not sure if you've still got Android phones but shared notifications for shared calendars have been implemented in the new 1UI 6.0 software!
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