Activity time won't register

[Members_5oOvDPV]

My samsung Watch6 Classic will record steps and calories burnt but won't record activity time. However I think it is a problem with syncing to the app (I use a Samsung S23FE) because when I restart the watch the activity time appears but when I sync with the samsung health app it resets to zero. The app is showing no activity time recorded since december 2024.
I have tried restarting both devices, clearing the cache of the app, uninstalling and reinstalling the app, disconnect and reconnect connection, and cleaning the watch and now I am out of ideas.
Can somebody give me any advice on what to choose next please?

[mbckl]

Is the setting attached enabled?

[Members_5oOvDPV]

I have it set to show auto recorded data

[s_amsungsonny]

Hey @Members_5oOvDPV ,

I've found this article for you with information on the steps you can take if your Watch data is not syncing to Samsung Health. 

You can also try to back up your data to Samsung Cloud, uninstall Samsung Health and download the old version from the Google Play store and give that a try.

Please let me know on how you go!

[Members_5oOvDPV]

After trying every single solution I could find and nothing working, it finally kiscked in 2 days later. So who knows what fixed it!

[s_amsungsonny]

Glad to hear it got resolved! If you have any further issues, please feel free to reach out to us via DM!