Last night my entire step history (many years) in the Samsung Health App has disappeared. Other history (HR, Sleep etc.) is still showing and fine.
Any ideas how to recover?
I'm on an S21 Ultra.
The only possible thing I noticed is I may have hit exactly 10,000 steps right on midnight. Not sure how that would affect it.
Yes, and Samsung health shows it Syncs to the cloud. However when I select restore options under the Samsung cloud, Samsung Health is not shown as an option.
Your most welcome. Always like to help others with any problems with their phones. I've been using mobile phones since they first started back in the 80s.
I have the same issue after a back up and hard reset ,ive downloaded the shealth history and its in my files but the app is showing no previous history now ,can i load back to the app?