Pre-ordered S25 Ultra but no reward points

[WendyCWX]

Any chance anyone knows whether can I get my rewards points back? 

I've pre ordered my S25 Ultra from the experience store and they did not credit or park the order under my account.

Now, I can track my delayed order and could not get my rewards points. 

Anyone experienced this before?

Thanks in advance 

[bario]

Can u use backup WhatsApp at u s25 ultra?

[WendyCWX]

I'm still waiting for mine so I can't answered that 😂

[penguinz1]

You have to wait for a long while for the reward points usually it comes after your order arrives and it comes very very long after it mine came few weeks after my order

[WendyCWX]

I see, but they didn't even get my details how are they going to credit it?

[penguinz1]

U pre-ordered in store or online if online they will automatically deposit into ur samsung acc if in store no points

[WendyCWX]

Unfortunately, in store and I regretted it very much now

[penguinz1]

Its okay there's not much u can do with points too haha

[WendyCWX]

I see. Well, I'm just trying my luck here asking though. I found this community cos I'm still waiting for my phone and wanna see anyone else having the same problem. Thanks for your reply though, appreciate much

[Shimba]

I pre-ordered and haven't got my phone and points yet. I am wondering if the points are only credited to us after the phone is delivered.