Maybank Verification

[MuhammadSyahriezal]

Previously, I've registered the maybank card already and used it on my samsung pay on S215G with no issue. 

But I need to reset the token and called MBB yesterday for my samsung watch then this problem persist where It shows i need to verify the card with bank which I've already did 3 times..

 clicked the "open banking app" nothing happens. Called bank they said no issue, this card supposed to work ady for samsung pay... Anyone? 

[SamZz00]

I believe you need to remove the card from your phone first. Only then you call the bank to reset your token and link your card to your watch afterwards. As a guideline, the token for each card can only be linked to 1 device at any single time. In your case, the system/software may be thinking that you are trying to link the same card to 2 different devices. Hope this helps.

[Jules79]

I have the same issue. Before it uses SMS as verify method, now it says use banking app but it refused to open banking app. not sure it's a Samsung wallet bug or otherwise

[davychoo]

I have maybank credit card issue to samsung wallet. And it took me 3 days to solve the problem after talk to few maybank support agent. The only solution that work at last is call the maybank center, and tell them your problem and ask them to remove all tokens on the spot, and you remove all existing card binding on your device. While you still on the line with maybank agent, you add the card to samsung wallet and they need activate your newest token activation request. You will see it activated successful on the spot. If that support agent lack of experience, he/she might ask you to wait 30 minutes, hours or even next day. Additional info, according to maybank call center support, IF you want add both VISA and MASTER together, then the VISA Card must need added first or 2nd, then followed by master cards.

[ken213]

Is this problem solved? I have the same issue