Pay app not working

[the_weapon]

Hi

I have a problem with the pay app...it doesn't allow me to sign in. I can't use the app as it doesn't take me to any type of set up screen to add cards.

I've tried uninstall/reinstall, clearing cache, force stopping the app, clearing data, soft reset and restarting. 

Does anyone have any other suggestions?

Thanks

[_nok_]

You might need to log out and relogin your Samsung account on your phone.

[the_weapon]

Thanks so much for the reply. Sadly this didn't work either. It's mildly infuriating as I prefer samsung to google wallet 😮

[Protonumus]

In general, when an application fails to load completely or start, it's often due to missing or denied permission access.

It requires all these permissions to work.

[the_weapon]

Hi and thanks so much for the suggestion. Same result I'm afraid. I have sent error log to Samsung, maybe they'll come up with something.
Thanks again

[Protonumus]

Hmm, try uninstall and install again from Samsung store and accept everything it asks for, including default wallet initially.

If not working, reset the phone.