JoannaN
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11-09-2023 10:38 AM in
Support
After the recent update, the back "button" doesn't seem to work on some App pages.
4 Comments
bersjx
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11-09-2023 08:08 PM (Last edited 11-09-2023 09:15 PM ) in
SupportTry clearing cache and regular reboot of phone.
JP19
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11-17-2023 10:10 PM in
Support
Hi, able to share which apps that the Back button is not responding to?
JoannaN
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11-20-2023 07:31 PM in
Support
Facebook and some others
JP19
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11-20-2023 07:40 PM in
Support
Hey, actually it's not Samsung related. Sometimes, my Facebook app is unable to exit by the Back button. But once u kill the app (meaning go to Recents and close app from there), relaunch Facebook app again and try with Back button to close, it works now. Seems like Facebook glitch.
Some apps like YouTrip doesn't allow closing by Back button, the most initial page it will land is the Dashboard screen, then u have to kill the app manually.
Sometimes, Shopee also has this glitch, after completing a product review, then the Back button cannot close the app as well.
So, I would say that it's app problem.
Some apps like YouTrip doesn't allow closing by Back button, the most initial page it will land is the Dashboard screen, then u have to kill the app manually.
Sometimes, Shopee also has this glitch, after completing a product review, then the Back button cannot close the app as well.
So, I would say that it's app problem.
