Original topic:

Bluetooth not working

(Topic created on: 10-03-2021 11:20 AM)
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tomxii
Beginner Level 2
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Support
my Bluetooth isn't pairing to anything, ever since the new update my beats won't connect to my galaxy a11, it's quite annoying. at first I thought I had bad headphones but nothing else is connecting either. it says that Google play services turned off Bluetooth but I don't know how to turn it back on. I ubinstalled it trying to fix but no luck :(
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Samsung_Tahnee
Moderator
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Hey there, thanks for getting in contact with us about your bluetooth pairing. We would recommend reaching out to our technical support team for assistance on this, they'll be able to troubleshoot the issue for you and walk you through next steps. You can reach them on 0800 726 786 (24/7) or live chat on http://livechat.support.samsung.com/Customer_new/NZ. Cheers, The Samsung Team.

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CHANCEY
Beginner Level 2
Support
BACOFF INDUSTRIES
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