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Original topic:

Booking Service Appointments Made Easy

(Topic created on: 10-17-2022 06:17 PM)
551 Views
BroccoLee
Options
Support
Did you know that you can book appointments at Samsung's service centres via the Samsung Members app? Here's how!

Step 1: 
Go into the Samsung Members App, and at the bottom menu bar, click on 'Support'.
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Step 2:
Under 'Support', scroll down the page! (pssst, this is where you can run your own tests on your device too!)
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Step 3:
Under 'Appointments and history', select 'Book appointment'.
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Step 4:
Input your preferred appointment date, service centre location, and time slot. Don't forget to input the issue you are facing and your contact number too!
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Step 5:
Receive a confirmation within the Samsung Members app itself! You're all set! :)
2 Comments
bwenyi
Active Level 3
Support

thank you for this tip! glad that Samsung made this easier for us :)

JP19
Expert Level 4
Support
Oh yes.. and also, u can get a queue ticket, without having to go down to service centre. U are able to see how many tickets are in front of u, before making ur way down to the service centre.

Gone are the days where ur waiting starts from the moment u take a queue ticket from the centre.Screenshot_20221017_193715_Samsung Members.jpgScreenshot_20221017_193721_Samsung Members.jpgScreenshot_20221017_193704_Samsung Members.jpg