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Original topic:

Camera Orientation issue worst to date!

(Topic created on: 12-04-2022 03:54 AM)
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-Vlad-
Active Level 5
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Support
I had to restart my phone 5 times today just to fix the orientation issue on my camera. Im starting to hate Samsung for the lack of solution. 
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5 Comments
Guntzer
Active Level 4
Support
When you say orientation issue on your camera, do you mean portrait and landscape mode? Also, what phone model are you using?
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-Vlad-
Active Level 5
Support
The camera automatically thinks it's on landscape mode even if im holding it vertically. Same happens when i activate auto rotate which stucks on landscape. S21 plus. I wished there's a downgrade option. Im hating my phone now.
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Guntzer
Active Level 4
Support
Have you considered resetting your phone to factory? If the problem persists, I assume there is something wrong with your hardware, specifically the gyroscope inside your phone. I think there is a way to find out yourself by enabling the "developer's mode." Better if you YouTube the tutorial so you can also be familiar with what it unlocks. Good luck! 😊
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-Vlad-
Active Level 5
Support
This happened the moment i updated to one Ui 5. I don't think it's a hardware issue. It's a known issue. Unfortunately only a few experience it. But shouldn't be treated as an isolated case.
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