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Original topic:

Cant move image to trash

(Topic created on: 01-08-2023 03:52 PM)
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maZter
Beginner Level 2
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Why cant i delete my old photos in my sd card. Showing notif "cant move images to trash"
Does anybody experience the same, and how did u guys resolved it?
Thanks
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TeamGalaxyRene
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Hello maZter,

Sorry to hear that, about your experience with your Samsung Galaxy phone having issues with moving images to trash in SD card and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 
If that doesn't work, troubleshoot your SD Card placement in your Samsung Galaxy phone.
 
Empty the Trash bin permanently, first. Then follow the step-by-step instructions below.
 
Step 1.  Check your SD card if its inserted properly.
Step 2. Check if the SD Card has Read or Write error.
Step 3. Check if SD Card is damaged.
Step 4. Check the SD card available space.
Step 5. Try another SD Card, if all fails.
Step 5. Check SD Card was formatted from other device.
 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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