Hi! I bought my S23 Ultra last week and was told that I have a free Care+ subscription for 1 year. According to Samsung sales agent at Samsung Experience Store in SM North EDSA Annex that it is part of their trade in promo(I traded in my Z Flip4). I don't know how where to verify and to look if my Care Plus has already been applied.
It will automatically show on your members app under support. They will also email you a certificate that you are enrolled to Samsung Care +. The timeline is around 30 days but you can followup with them on the numbers that TeamGalaxyDD mentioned or email them at cs.ph@careplus.co
Hi @dennisdls! I guess I'll wait for three more weeks to find out if my Care+ has been enrolled. I hope it will be appear before that tho. lol thanks so much for your response!
Thanks for reaching out to us here in order to find out how to verify and look for the Samsung Care+ coverage on your beloved Samsung Galaxy S23 Ultra.
In addition to our Samsung members and moderator's replies, you may check the status of your Samsung Care+ through your Samsung members app; just look it up under Support > My status. Then, you will be able to view your device's Samsung Care+ status, similar to the one below.
"Your phone is protected by Samsung Care+." including the period validity.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
