Hi! I bought my S23 Ultra last week and was told that I have a free Care+ subscription for 1 year. According to Samsung sales agent at Samsung Experience Store in SM North EDSA Annex that it is part of their trade in promo(I traded in my Z Flip4). I don't know how where to verify and to look if my Care Plus has already been applied.
Below are some of the updates I can give you, as follows:
A) Ensure that the Samsung Care+ coverage is stated and written on the receipt.
B) Please use the IMEI of your phone and NOT the one listed in the receipt. You can check your new Samsung Galaxy S23 Ultra IMEI as per the step-by-step instructions below.
Step 1. Unlock your Galaxy S23 Ultra and go to the home screen to get started.
Step 2.Click on the phone icon of your Galaxy S23 Ultra; it is usually located at the bottom left.
Step 3. If the numeric keyboard does not appear, press the keyboard icon to open it.
Step 4. Press the following sequence using the Galaxy S23 Ultra keyboard: *#06# (asterisk, hash, zero, six, hash).
Step 5. By default, you should see the IMEI code of your Samsung Galaxy S23 Ultra; if not, press on the “call” button, and it will appear.
Hello TeamGalaxyRene! Thank you so much for your replies. I really appreciate it. I followed the steps you advised but it says "No matches found." Care+ 1 Year Free is also stated on my receipt. What's the best thing to do now?
