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09-23-2022 01:24 AM (Last edited 09-23-2022 01:30 AM ) in
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09-23-2022 01:29 AM in
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09-23-2022 01:39 AM in
SupportI notice your messenger is outdated, my version is 379.1.0.23.114. Try to update to latest version and yes, clear cache for your most used apps every month or whenever you like. I clear cache for my most used apps if I have nothing to do 😂
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09-23-2022 01:49 AM (Last edited 09-23-2022 01:49 AM ) in
SupportThis has been the case since day one with this phone. There have been so many updates with the app but the issue still persists.
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09-23-2022 01:49 AM (Last edited 09-23-2022 01:51 AM ) in
SupportHello EllisKai,
Thank you for bringing up this issue to us, regarding your issues with your Samsung Galaxy device while using Facebook messenger apps.
Don't worry, we are here to help providing you with quick fixes and offer resolutions to your issues.
Following are some basic tips to optimize your device back to normal working condition.
A) Ensure that your Samsung Galaxy device is up-to-date with the latest software updates.
If its a bug, check for your device latest updates from time to time.
Settings > About Phone > Software updates > Download and install > Follow on-screen messages/notifications.
B) Toggle On/Off the Notifications
1) Navigate to Settings
2) Tap Apps & Notifications
3) Notifications
4) Toggle Off/On the notifications for Messenger.
C) For further assistance, you may contact us on the online Samsung support channels below.
https://www.samsung.com/ph/support/contact/#onlinesupport
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Hope this content is helpful, and your device issues gets solved.
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11-02-2022 06:55 PM in
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11-02-2022 06:58 PM in
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09-26-2022 08:36 AM in
SupportI will also try these fixes.
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04-08-2023 08:48 AM in
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04-08-2023 09:15 PM (Last edited 04-08-2023 09:17 PM ) in
SupportYou might need to check "meta" apps in the settings if they are enabled. My "meta services" is set to have unrestricted battery and background data usage. I don't remember setting that up like that but maybe you need to try to check and set it up like that if changing the settings of messenger doesn't work.
Compared to the time I wrote this post, I'm now always on power saving and data saving mode, but my messenger app and location services still work normally.
I still keep the Bixby routine to prompt opening messenger app every night though I must admit I sometimes just dismiss it because I don't have this issue for now.
I stay logged off from all my Facebook accounts and Instagram but I still update those apps when prompted by Google play store.
Are you not receiving any message sent to you by anyone? I have a lot of people blocked from one of my messenger accounts. My DMs from there are just fine but group chats were late. Some members of my chat groups are the people that I have blocked previously. Well now that I came to think of it, perhaps having an ex or someone you have blocked in your group would delay notifications? idk ahaha!
I have created another Facebook account and messenger dedicated to group chats and I don't have any of the members blocked there. Perhaps that's the reason why I don't get delayed group messages. I already have disabled all group chat notifications from my other accounts to avoid redundancy.
If I were in your case, I'll update and change my Facebook messenger app settings first then observe. Then, if needed, check the meta apps.
