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Original topic:

Fingerprint Sensor

(Topic created on: 08-07-2023 04:14 AM)
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PUFFY_AmiYumi
Expert Level 2
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I tried the fingerprint on S23+ but still not working even I changed the tempered glass while the fingerprint sensor on A73 is fine. What's the difference? 🤔

S23+ (left) ; A73 (right)

 
 
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dorefrain
Active Level 7
Support
S23+ uses "ULTRASONIC" under display fingerprint scanning while A73 uses "OPTICAL" display fingerprint scanning.
I you want to know more the meaning and features of this two methods just search it on Google.
TeamGalaxyBianx
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Hi PUFFY_AmiYumi. I understand you're having issues with your fingerprint scanner. Have you tried turning on Touch Sensitivity in your Galaxy S23+'s settings? You can also try pressing harder, and let us know how it goes. 

fruit_user
Expert Level 1
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Ultrasonic Fingerprint scanner on S23+ is more sensitive than the A73's Optical scanner. You need a special kind of tempered glass that is compatible with the ultrasonic scanner.
TeamGalaxyRene
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Hello PUFFY_AmiYumi,

Thanks for reaching out to us here in order to find out about what's the difference between the fingerprint feature on Samsung Galaxy S23+ and Samsung Galaxy A73. And I hope with the replies given by our dear Samsung members and moderators, you are satisfied.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
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