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Original topic:

FPS drop and lag

(Topic created on: 08-24-2022 06:42 AM)
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Fayyadh
Active Level 4
Options
Support
My screen lags and the FPS drops whenever I unlocked the screen while the extra dim mode activated. Is there any method or tips to fix this instead of unactivate it? Or should I wait for fixes on the upcoming update? Your answers are appreciated!😊

1 Solution


Accepted Solutions
Solution
WinnieC
Expert Level 5
Support

It depend how old is your phone. The older it is, problem like slow, lag, crash will surely happen. You're using A33?

Maybe you can try out:

1) Clean up with Optimizer (cleanup, delete useless data, and uninstall rarely used applications)

2) Reboot to Clear Cache

3) Disable (Ultra) Power Saving Mode

4) Make sure your applications and phone system are up to date

5) Check for broken third party apps or malware (safe mode)

6) If you are using virtual RAM (RAM Plus), try to lower down number (for Android 12)

7) Reduce animation

8. Change your game settings (if you play game a lot)

Others like (might help too):

1) Use a fast SD card (if you are using any)

2) Disable automatic sync

3) Factory reset (remember to back up your file if you perform this action)

If it still not working, you might need to contact Samsung Support team. Just give them a call or chat will do. Here is their contact details page:

https://www.samsung.com/my/support/contact/

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3 Comments
Solution
WinnieC
Expert Level 5
Support

It depend how old is your phone. The older it is, problem like slow, lag, crash will surely happen. You're using A33?

Maybe you can try out:

1) Clean up with Optimizer (cleanup, delete useless data, and uninstall rarely used applications)

2) Reboot to Clear Cache

3) Disable (Ultra) Power Saving Mode

4) Make sure your applications and phone system are up to date

5) Check for broken third party apps or malware (safe mode)

6) If you are using virtual RAM (RAM Plus), try to lower down number (for Android 12)

7) Reduce animation

8. Change your game settings (if you play game a lot)

Others like (might help too):

1) Use a fast SD card (if you are using any)

2) Disable automatic sync

3) Factory reset (remember to back up your file if you perform this action)

If it still not working, you might need to contact Samsung Support team. Just give them a call or chat will do. Here is their contact details page:

https://www.samsung.com/my/support/contact/

Support
can you share the video of the lag issue ?
0 Likes
cikikuko
Beginner Level 2
Support
Why my a15 lag and my fps drop everytime I play game
0 Likes