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Original topic:

Galaxy Watch 4: Recent software update caused some functions not to work

(Topic created on: 09-20-2023 08:49 PM)
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Yoshino9
Active Level 2
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Hi there!

I recently updated my smartwatch's software, however I came across a problem wherein I have to be connected to a wifi for the watch to be fully connected to my phone. Whenever I am not connected to a wifi or data, there's an icon in my that shows that I am disconnected from my phone.
Further, it also shows on my phone that my smartwatch is only connected for calls. Hence, I cannot receive any notifications for incoming messages.

This wasn't the case before the update.

Has anyone experienced this as well with their Galaxy Watch 4?
4 Comments
TeamGalaxyDD
Moderator
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Hey Yoshino9,

Have you tried re-pairing your watch?

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Yoshino9
Active Level 2
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Hi, yes. Unfortunately, nothing has changed.
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Yoshino9
Active Level 2
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IssueScreenshot_20230921_114809_watch_1000026224_1695268091.png
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blueApol00
Active Level 10
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The only issue I experience after the One UI Watch 5 is the 'Raise wrist to wake' feature became inconsistent. Other than that, I have no problems. GW4 user here
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