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Original topic:

GCASH DETECT SECURITY CONCERN

(Topic created on: 06-30-2024 10:10 AM)
2297 Views
Monsiii
Active Level 1
Options
Support
Hi all, i always encounter that may gcash auto close because it detects my device is not secured , but my dev mode is always off , i tried reinstall and install again and restart but also same, i also scanned my device and no threats detected. I wonder is there anyone can help may concern . Thank you

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12 REPLIES 12
Monsiii
Active Level 1
Support
Somehow the workaroud is should have no bubble,e.g. messenger , so i turn it off first whenever i open gcash
Amethys
Beginner Level 2
Support
I can't install gcash app on my samsung galaxy A50?
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jameslee13
Active Level 1
Support

Hi! It’s frustrating when GCash auto-closes, especially when your dev mode is off and no threats are detected. Here are some steps you can try: clear the app cache from your phone settings, ensure you’re using the latest GCash version, and check that all necessary permissions are enabled. If the issue persists, Click here to reach out to GCash support through the app or website for further assistance. Hope this helps!

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