- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2023 05:45 AM in
Support- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2023 06:18 AM in
SupportSimilar experience, just read the discussion here:
https://r1.community.samsung.com/t5/galaxy-s/annoying-green-line/td-p/21832217
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2023 06:57 PM in
SupportMembers app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd step
call or chat samsung support
3rd step
bring your device to nearest samsung service center
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
05-23-2023 03:16 AM in
SupportHello je1414y,
We are sorry to hear about your experience with your Samsung Galaxy phone having issues with the green line on screen.
Further, I highly recommend bringing it now to Samsung authorized service center nearest your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.
https://www.samsung.com/ph/support/service-center/
or book an appointment with the Samsung Members app as follows:
Support > Book an appointment to set one.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html