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Original topic:

Lifting of screen protector on Fold 3 safe to remove?

(Topic created on: 12-22-2022 12:06 AM)
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SimpleMoments
Active Level 4
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My care expired last month, then my 'screen protector' lifted along the fold. Is this safe to remove or should I go to a service center?
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TeamGalaxyRene
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Hello SimpleMoments,

Thanks for reaching out to us here, to know if its safe to remove the lifted screen protector on your Samsung Galaxy Z Fold 3 or go the Service Center.

We highly recommend that you bring your Samsung Galaxy Z Fold 3 to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
SimpleMoments
Active Level 4
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Thank you! The service center did confirm to me that they don't have stock right now, unfortunately. So, I dare not open the fold and risk worsening the lift.
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I strongly recommend that you go to a service center. Or you can also wait for the free replacement here sa benefits. This year they offered twice na. Most likely they will offer again next year.
SimpleMoments
Active Level 4
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Thanks! I checked, and they don't have stock at the moment. Will check with them or another service center next week or year
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