Original topic:

M51 Captions/subtitles

(Topic created on: 01-02-2022 08:38 AM)
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Ztephen
Beginner Level 2
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I am having trouble viewing captions correctly on my M51, they are showing correctly on my Samsung Tab A7 & Galaxy Note 4.

I wish to see the white captions with black outline, the captions will not show the black outline.

 

I have correctly set up the format of the captions, but does not do it.

 

I believe this is a bug in the phones software.

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Samsung_Tahnee
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Hey there, thanks for getting in contact with us about viewing captions on your M51. We would recommend reaching out to our technical support team for assistance on this, they'll be able to troubleshoot the issue for you and walk you through next steps. You can reach them on 0800 726 786 (24/7) or live chat on http://livechat.support.samsung.com/Customer_new/NZ. Cheers, The Samsung Team.

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