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Original topic:

MISSING SIM CARD MANAGER

(Topic created on: 01-20-2024 12:57 AM)
1493 Views
lenmik
Active Level 1
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Support
Hi. I just wanted to know why my phone (Galaxy Z Flip 5) has no SIM Card Manager? I can't install my E-SIM from my old Iphone 11. The ESIM compatibility is the main reason I bought the galaxy Z Flip 5 for an uprade but it is very disapplinting that I cannot install my E-SIM. Please help. Firmware is F7310ZCS1BWL7
25 Comments
EllisKai
Active Level 9
Support
Is it not carrier locked?

What do you see when you search 🔎 "sim" in settings?

*I don't have a Z flip1705741738331.jpg
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lenmik
Active Level 1
Support
It's not. It should just be here, right?1705741738495.jpg1705741738583.jpg
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EllisKai
Active Level 9
Support
What's under mobile networks?
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lenmik
Active Level 1
Support
Just this. 😭 it's kinda frustrating1705750208512.jpg
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EllisKai
Active Level 9
Support
Do you have the e-sim QR code and did you scan it using Z flip camera?
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lenmik
Active Level 1
Support
Yes I already did. But it does not work as well
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EllisKai
Active Level 9
Support
How many IMEI do you have under about phone?
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lenmik
Active Level 1
Support
It has one IMEI
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EllisKai
Active Level 9
Support
That looks weird (for me). Are you sure?
Can you try searching for IMEI?20240120_211334_1000015881_1705756414.jpg1705756475298.jpg
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