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Original topic:

AOD (Always On Display) Complains - No picture selected

(Topic created on: 02-22-2023 06:11 AM)
FloppaJJS
Active Level 6
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Support
I hope someone can help how to I remove this **bleep** annoying "⚠️No pictures selected." On my always on display when my screen is off. It is so annoying how it keeps displaying every time I charge my phone.??

Do anyone know how to remove it?..


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2 Comments
TeamGalaxyDD
Moderator
Moderator
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Support

Hey there,

Sounds like you turned Always On Display without configuring the images to be displayed! 

Here's how you fix that:

1. Turning off Always On Display

  • Swipe down the notification tray.
  • Find the "Always On Display" option.
  • Tap the icon to turn off Always On Display.

2. Customizing your Always On Display

  • Swipe down from the Notification tray.
  • Find the "Always On Display" icon.
  • Tap and hold the icon to go to its settings menu.
  • Customize to your heart's content ♥

Easy, right? Take a chill pill and try it out now ♥

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TeamGalaxyRene
Moderator
Moderator
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Support

Hello FloppaJJS,

We are sorry to hear about your experience with your Samsung Galaxy device having issues with Always On Display no photo selected error, and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.
 
Check whether the affected photo or photos are mapped and cropped from your device's gallery or memory card. 
 
 

If that doesn't work, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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