No codes for adding new number

[Lewboi]

Is this normal on samsung accounts i can't receive any code to add my new number it should be sending codes to my new number to see if it works 2 minutes still no code seriously **bleep** samsung 

[Khaled75]

Tap Send code again.

[butete]

possible server issue thats why delayed

[Obviou_sly]

Go out, mobile network signal especially Globe...?

[SamsungRightCare · Accepted solution]

Hello Lewboi,

We appreciate you telling us about your difficulty adding a new phone number to your Samsung account.

We are aware of how it feels and how frustrating it must be when communication lags & response delay between your device and Samsung account. But don't worry; we're here to guide you, offer quick fixes, and resolve issues with your device.

Following are basic steps to try in order to troubleshoot and find possible solutions to your device communication issues.

A) Ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications

B) Lagging due to Internet / Wi-Fi Connection.

• Call and check with your Internet Provider the status of the signal in your coverage area.
• Try changing locations to improve signals.
•  Try another device.
• Tap Wi-Fi On/Off buttons.
• Restart your apps. Reset & Clear Cache of apps.
• Try Opening the apps and Add new number. Follow on-screen messages.

C) Restarting your device.

Press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.

D) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

E) Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

F) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.