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11-08-2023 04:54 PM in
Support
After updating my phone last month, there were green lines appeared on my screen, I thought if I updated my software again it would fix the issue but it got worst the green line turned into pink. My phone is about 2 years old. Samsung! many of your users are experiencing the same *** thing, please make a solution for this ;(
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butete
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11-09-2023 06:42 PM in
Support
1st step
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd Step
report via call / chat samsung support
3rd step
bring to nearest authorized samsung service center in order to get diagnostic report
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd Step
report via call / chat samsung support
3rd step
bring to nearest authorized samsung service center in order to get diagnostic report