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01-31-2024 12:20 AM (Last edited 01-31-2024 12:21 AM ) in
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01-31-2024 08:49 AM (Last edited 01-31-2024 08:50 AM ) in
SupportI assume you didn't receive your order yet? If ever I can recommend that if we will preorder any Samsung products, let's choose to pick up at store instead. I did this on my S8+ years ago and it actually is simple, but there are fewer preorders that time so I cannot say now. But at least, we are sure if the unit is there or not instead of waiting when our orders will arrive.
Our orders may even arrive a month after in a worst case scenario. I'm ok with the delayed delivery as long as they advice us the new delivery date instead of guessing what day they will arrive.
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01-31-2024 09:16 AM in
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01-31-2024 08:21 PM in
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01-31-2024 08:46 PM (Last edited 01-31-2024 08:49 PM ) in
SupportUpdate: I just received a text message from Consegnia that my order will be delivered within the day. So far let's assume that the actual delivery might be 3 days or more after the delivery date.
You should wait for Ready in your tracking number if they are ready to deliver already.
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02-01-2024 07:05 AM in
SupportNew update:
I received a text from Samsung that my new delivery date will be within the week of February 10, 2024. So expect all standard delivery dates to be pushed back by 10 days.
I suspect they ran out of Watch 6.
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02-01-2024 08:34 AM in
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02-01-2024 03:52 PM in
SupportJan19 - Order placed online
Jan26 - Consegnia received the item (no update since then)
Jan31 - ff up on live chat (orig post)
Feb1 - received this text message. etd within week of feb10
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02-01-2024 03:58 PM in
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02-02-2024 04:25 AM in
SupportYes, I have no issues sa delay as long as we know when. What's weird is after I received the Feb 10 delivery date yesterday, I received another text today from Consegnia that my order will be delivered today. Obviously I didn't believe it haha.
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02-02-2024 09:52 AM in
Support
At least they are trying.