Original topic:

Problem with new software update

(Topic created on: 12-01-2021 10:38 PM)
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Ankitsharma89
Beginner Level 2
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Support
Hi team,
New software update with Samsung and Android is leading to a quick flash on screen while working and opening MESSAGE app. Which is frustrating specially when you are using a full screen app or watching a vedio.


2 REPLIES 2
Samsung_Tahnee
Moderator
Moderator
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Support

Hey Ankitsharma89, thanks for getting in contact with us about this issue you are experiencing. We would recommend reaching out to our technical support team for assistance on this, they'll be able to troubleshoot the issue for you and walk you through next steps. You can reach them on 0800 726 786 (24/7) or live chat on http://livechat.support.samsung.com/Customer_new/NZ. Cheers, The Samsung Team.

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Lone_Slayer
Beginner Level 2
Support
Go to settings-apps-messages and turn off draw over other apps. Seems to be the only fix I have found on google. Lots of people having this issue but fixed on my S20+ and my wife's Note 20 ultra