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Original topic:

Problem with Video and colors after update

(Topic created on: 06-28-2022 01:12 AM)
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MRAA2020
Beginner Level 2
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Support
After the updatebof software, I am having problems running Netflix and other Video streaming apps. Also, the color scheme became un natural. I can not see pink, orange and red properly
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2 REPLIES 2
Khaled75
Expert Level 5
Support
Try restarting your phone.
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SamsungRightCare
Community Manager
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Hello, MRAA2020!

Aside from restarting your phone, have you tried wiping the cache partition of your phone? This quick troubleshooting step can fix almost all problems you encounter after your software update. You can watch this video to know more about how to wipe the cache partition of your phone: https://www.youtube.com/watch?v=OqsSslIOSyA

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