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Question

(Topic created on: 01-21-2022 06:44 AM)
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psychie
Active Level 1
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Support
Hi I bought a samsung galaxy note 10 5g korean variant phone it has 5g in settings i am in the 5g area but it seems that it can't connect in 5g data signal. How can I fix it? thanks
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7 REPLIES 7
starky02
Active Level 6
Support
Not sure but I think the Korean variant doesn't support 5g band signals in the Philippines.
fruit_user
Expert Level 1
Support
Maybe the phone doesn't support PH 5G band (n78), please check your phone specs if it supports the n78 band, which is the 5G band currently used here in PH
psychie
Active Level 1
Support
Where can I find it?
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HolyReign
Active Level 3
Support
Korean variants have different network bands that don't support 5g connectivity in the Philippines
psychie
Active Level 1
Support
Thankyouuu
ahki30
Active Level 4
Support
Awww I have the same phone as @psychie
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Gaelio
Active Level 4
Support
Not all 5G variants support the same or different 5G bands. Each device has its own 5G band to connect to.