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Original topic:

Refund request

(Topic created on: 02-16-2024 07:11 PM)
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Cherrypot
Beginner Level 5
Options
Support
Anyone encountered an issue with refund request? It's been 13days already excluding weekend and holidays and I haven't heard from the Samsung support of what's the status of my request. Been following up with them thru Chat support but their reply is always, it's in process. Anyone knows how to escalate this? I've been charged extra fee by bank already for interest 🫤😟
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3 Comments
Chippy2024
Beginner Level 2
Support
Ang sakin nangyari walang nangyari order nung Feb 1, pero nabawas na sa credit card. hanggang ngayon walang ginagawa ang samsung ph. March mag start na ako magbayad ng wala nmn item na na receive.
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Support
Best option file a complaint to DTI
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AliCoco
Active Level 1
Support
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