So I took my phone back to 2 Degrees, where it was purchased, because it has broken pixels top right of screen. I was told that clearly I have damaged the phone and will be charged by Samsung service Hub for a new screen. The phone has a honking great case on it and a screen protector to protect it from just that...damage. I have to say I have never had a good result with Samsung Service Hub. They tend to.be rude belligerent and never get back to you when they say they will. So here we go again!!
Thank you for reaching out to us. We apologise for the experience you have had with the store. if you believe that it is not physical damage but a manufacturing fault, please have this sent in to our service centre for inspection. For further info please call 0800 Samsung. Thanks - The Samsung Team
