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Original topic:

S22 Ultra Display ISSUE!!! Not yet answered...

(Topic created on: 01-28-2024 01:40 AM)
119 Views
jeetec
Active Level 2
Options
Support

Hello! I am having display issues on my Samsung S22 Ultra. It happened just out of nowhere. I am disappointed because I have taken care of this phone but this still happened. I also saw some articles of users experiencing the same issue on display. I purchased this last year, June 2022. It's merely a year over. I strongly believe this is a factory defect. However, the service center did NOT even check the phone thoroughly and gave me a quotation of more than Php 14,000. This issue happened out of nowhere. No falls, or any other incident that could have caused the display issue.

Quite disappointed of the chat support and service centers in Cebu, PH.

Hoping for some kind guidance on this.

Thank you so much.

image
If set motion smoothness set on 120Hz (adaptive)


image
If set on 60 Hz (standard)

 

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14 Comments
Support
if you are not satisfied how service center handled your case, escalation path via samsung ceo & dti
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seojunssi
Active Level 5
Support
Samsung CEOs office is handled by unprofessional people. Samsung should fix their cs entirely
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Support
i was intervened by samsung ceo for my s20u, case was handled accordingly
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monodon
Active Level 1
Support
How to contact samsung CEO?
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Support
ill be blunt bring out your A game for rebutals.
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s22ultrasuck
Beginner Level 2
Support
Same issue got the upper right light after i updated to the latest version
Royale08
Beginner Level 5
Support
You were charged 14k but they have not repaired it properly? My phone is currently blank white screen. I planned on having it fixed within the month. Hopefully it is covered by warranty
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Dk_Amp
Active Level 1
Support
This was happen to my s22 ultra too.
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