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08-30-2023 10:46 AM in
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08-30-2023 10:53 AM in
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08-30-2023 11:00 AM in
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08-30-2023 11:34 AM in
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08-30-2023 07:24 PM in
SupportHey Dusty21,
OIS on your device is handled physically - there's a gyroscopic mechanism that suspends your sensor and lens to account for shaking when using your camera. The rattling may be caused by the stabilizers.
However, if the rattling is a bit too prominent (or if your OIS doesn't work) I would advise bringing your device to a Samsung Service Center to get your device diagnosed and repaired! Book an appointment through your Samsung Members app or by calling #GALAXY :)
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08-31-2023 09:42 AM (Last edited 08-31-2023 09:42 AM ) in
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