Samsung Care+ activation question

[Shantidolf]

I got my Samsung Tab s9 Ultra as part of my postpaid account. Along with it was a subscription to Samsung Care+. How do I activate it? It doesnt show in my Samsung Members app.

[bagol1209]

I think it has a month or 2 delay before it shows on the app. Also, you should be viewing it from your tab. I think it's device specific.

[dulber]

Who is sponsoring the SamCare+? If its your provider best check with them. If its Samsung what bagol1209 will apply. In both cases you should receive an email notification from cs.ph@careplus.co indicating your contract num, device and contact details plus the period of coverage.

[Shantidolf]

It's a postpaid plan provider here in the Philippines, i guess i will just check with them first

[TeamGalaxyBianx]

Hi Shantidolf! You should receive an email confirming your Samsung Care+ subscription after a few weeks. 😊 To be extra sure, you may also follow up with your provider. Thanks!

[karine0828]

Did you already have it on your end? I have a similar issue

[Shantidolf]

I was told by my provider to go to a samsung store to be assisted

[karine0828]

Did it work?

[Shantidolf]

Havent gone to a samsung store yet, too busy with work