Samsung Care+ activation

[Archer017]

So I recently purchased an S24 Ultra via the Samsung online store and got the discounted 12-month Samsung Care+. How would I know if it's already activated or do I need to activate it if I got it online during purchase? 

I didn't receive any email about Samsung Care+ which I believe you usually get when you purchase on in store.

[dulber]

Wait for the email cs.care. once that goes through with your contract number your coverage is active. It can take up to a month.

[Vicon]

Got my phone delivered yesterday in the afternoon. The Samsung Care details email arrived around lunch today. It might be different for everyone but sharing my case.

[m00np00l]

I was asked to contact the Samsung Care + Team tomorrow because system is not recognizing my IMEI. Dunno if anyone is in the same boat, but here's the info:

Website: https://careplus.co Hotline: +63 (2) 8-464-3434 Mon. - Fri. 8:00 - 19:00 and Sat 10:00 - 15:00

[Archer017]

Same here. I have been told it may come around Monday so I'll wait til then.

[m00np00l]

Thanks for the info!