Since I recently replaced my Note 10+ with an S21 Ultra, the new phone has repeatedly lost the GPS signal in areas where I know there to be a strong signal. This happens while using wired Android Auto and if I simply disconnect the cable then reconnect it, the GPS connection is restored. My other phones (all Samsung) have never had this issue in the same areas and the same car, connected to the same in-car device. Help please!
Hey sweeneyp, thanks for getting in contact with us about your issue with Android Auto and GPS signals. We would recommend reaching out to our technical support team for assistance on this, they'll be able to troubleshoot the issue for you and walk you through next steps. You can reach them on 0800 726 786 (24/7) or live chat on http://livechat.support.samsung.com/Customer_new/NZ. Cheers, The Samsung NZ Team.
