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Original topic:

Samsung S22 Ultra Problem - Unable to make outgoing calls

(Topic created on: 01-27-2023 05:29 PM)
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asbaquipel
Active Level 4
Options
Support
Hey everyone, 

My S22 Ultra was purchased a month ago, yet I'm unable to make outgoing calls. I checked the advised troubleshooting in the community and that didn't help: 

Here are some of the things that I already did: 

- Reset network settings 
- Restart device 
- Eject sim card and insert a different one 
- Contact my carrier 
- Check if calls from private numbers are blocked 
- Check if call barring and call forwarding 
- Check if airplane mode is enabled 

Any suggestions? The Support team recommends that I bring it to an authorized center, but I checked the review of BSD International in Mall of Asia Arena, and the reviewer said that the parts used were fake. 
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21 Comments
Support
Hi. On you samsung members buttons try clicking on "support" and scroll all the way down there a "find a service center" feature.

Hope this helps
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asbaquipel
Active Level 4
Support
I did that, but the MOA branch has a bad review. I think I'll be going to Primasiana in Festival Mall instead since its reviews were amazing.
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asbaquipel
Active Level 4
Support
I'm currently eyeing Primasiana in Festival Mall Alabang. They got good reviews.
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Support
The service center in Mall of Asia used fake parts?!? Oh my! Where can I find this review?
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asbaquipel
Active Level 4
Support
I was shocked too! Open your Google Maps app and search for BSD International in Diokno Boulevard, Pasay. There's only one review there.
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asbaquipel
Active Level 4
Support
I managed to get a screenshot. Here!Screenshot_20230128_115332_Maps.jpg
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butete
Expert Level 5
Support
thats a red flag care to share that review
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asbaquipel
Active Level 4
Support
I'm unable to share the link since I just found it in Google Maps. Here's a screenshot if it helps. Screenshot_20230128_115332_Maps.jpg
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Khaled75
Expert Level 5
Support
Bring it to a Samsung Service Center to have it checked.
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