My Z Flip 3 shuts down completely when I try to flip it to close and because of that, since then, I only left my phone unflipped for it to stay open. Now, when a software update arrived (7/1/22), of course I installed it, but after doing so, my phone won't open unless it is plugged on the charger (charging). Another thing is the protective screen on my Z Flip 3 has bubbles on the fold zone that's why I don't know if the warranty is still effective because when I asked customer service they said that if it has physical damage then the warranty is void. This all happened when the phone did not even fall at all. Hope samsung would do something about this.
I'm so sorry you're experiencing this issue with your phone. As Khaled75 said, you need to bring your device to an Authorized Samsung Service Center. Our Samsung techs are definitely more equipped with handling the issue on your phone. You can check the Service Center Locator here to find the nearest service center in your area: https://www.samsung.com/ph/support/service-center/?msclkid=72d47e20cf8411ec8ac1394658c823b0
@cln1b We have the same problem. I bought my Samsung Flip Z 4 just this January 2023. So frustrating because we spent a lot of money for a high-end phone and for 6 months you'll end-up bringing it to the repair shop? This is ridiculous. SAMSUNG COMPANY should recall their folded units. There are thousands of us who suffer the same scenario. So sad... Samsung, you need to do something! 🤧
