I, Antasha, recently purchased a hardware ultra matte screen protector from your Samsung Store at Aeon Seremban 2 on 26th November 2024. After installing it on my device, I noticed bubbles that cannot be removed, despite carefully following the installation instructions.
I would like to inquire whether this issue can be resolved. If necessary, I am willing to bring my device to the store or send the screen protector for further inspection
I would greatly appreciate it if you could provide guidance or suggest appropriate steps to resolve this matter.
Thank you for your attention and cooperation. I look forward to hearing from you soon.
