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Original topic:

Setting up Mobile plan on Samsung Watch ultra

(Topic created on: 08-17-2024 11:01 AM)
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MX_
Active Level 1
Options
Support

Hello All, i have recently bought Samsung Watch ultra and currently using Samsung S23 Ultra with GOMO physical sim.

I tried setting up "Mobile plan" on my Samsung Wearable and it just show me error 4001. 

May i know what to do?

4 Comments
MX_
Active Level 1
Support
Thanks for the link, just tried and it's same error 4001 after I un-installed samsung wearable and reinstalled the app through Samsung store. The watch has been reset and the same error when I tried setting up the mobile plan.
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JP19
Expert Level 4
Support
Hi, only the 3 telcos are eligible for Watch eSIMs: Singtel, StarHub and M1. MVNOs are excluded.
MX_
Active Level 1
Support
Switched to Singtel sim-only and managed to activate numbershare mobile plan on the watch. Finally able to receive call and sms from watch when phone is not around!
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