software update

[ulappp]

Im from the Philippines. My samsung note 10 5g is manufactured in France and I don't receive any software update. The simcard's mobile data is working. It's still android 11 updated yr 2021. What should I do?

[itsmejonvic]

It should be on android 12 one ui 4.1 because if i'm not mistaken that was the last major update of the note 10 series, like my note 10 plus 5g na naka andriod 12 one ui 4.1 na sya last year pa. Try to update on smart switch

[ulappp]

ganito lang siya hindi na cliclick

[itsmejonvic]

Try to update on smart switch using PC or Laptop, baka sakaling maupdate pa

[ulappp]

no available

[itsmejonvic]

Ay ayun lang wala ng update pati sa smart switch, like my mom phone na Galaxy J6 na same ng nakagay sayo na may nakalagay din na "There's no information about this update "

[ulappp]

made in france same kami ng ate ko phone and country made. no update both

[butete]

you can actually bring your phone to nearest samsung service center they can do the update

[butete]

or you can actually do it via sammobile/firmwares

[ulappp]

how much would be the cost?