Storage

[Timothy456]

Hello! Bukod sa sd card, saan ko pwede save mga files tulad ng pics at videos pag mag hard reset/restore factory settings ng phone?

[bagol1209]

Sa cloud po. Like Google Drive/One Drive.

[seojunssi]

Kapag may tablet ka, doon na lang

[TeamGalaxyBianx]

Hi Timothy456! You can backup and keep your files safe in Samsung Cloud! 📱🔐

Here's how:

1. Go to Settings >  Accounts and backup
2. Tap Samsung Cloud > Back up data
3. Check all the items you want to backup
4. Tap Done

You can also set up auto back up. This backs up your files once every 24 hours as long as your device is charged and connected to the Internet. You can do this by going to Settings > Accounts and backup > Samsung Cloud > More options (the three dots at the top) > Settings > Sync and auto backup settings > Auto back up, then select the files/data you want backed up automatically.

To learn more, check out this support article 👉🏻 https://www.samsung.com/ph/support/mobile-devices/back-up-samsung-device/

[TeamGalaxyRene]

Hello Timothy456,

In addition to our dear Samsung members' and moderator's replies, you may try using Smart Switch.

https://www.samsung.com/ph/apps/smart-switch/ 

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[dulber]

Try the Samsung T7 SSD. It connect by USB-C. I use it on all my devices. Cloud saves can be frustrating if you don't put the time in to manage the objects. I only have less than 200GB in One Drive and it can be a challenge. Also, be wary of Samsung Cloud it won't back up your images and videos any more. I only use it for device contacts, accounts, SMS and settings. You need to manage between Samsung and Google, as well.