Stuck airplane mode

[JPeds13]

Safe mode, hard reset, factory reset, walang nangyari

[bagol1209]

Hi~ ano pong phone mo? When was the last time okay sya? Do you remember doing anything bago mo ma-experience yung issue?

[JPeds13]

Nag lalaro Mobile legends. mahina siganal so restart ko then ayun nag stuck na sa aiplane mode. A52

[butete]

bring to nearest authorized samsung service center

[TeamGalaxyRene]

Hello JPeds13,

Thanks for sharing us here your experience with your beloved Samsung Galaxy A52 having issue with the stuck airplane mode while playing online game. While the issue remains even after trying out safe mode, performing hard reset and factory reset but to no avail. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will get worried too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software and related apps (Mobile Legends) are updated with the latest version. Please check how to update your mobile device's software in the following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

Clear Cache Partition.

Step 1. Turn off your phone.

Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).

Step 3. Then press and hold Power and Volume up buttons.

Step 4. Release the power button. When the recovery screen shows up, release the volume up button.

Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).

Step 6. Navigate to and select Yes.

Step 7. Press the power button to select Reboot system now.

Try to switch the Airplane mode by tapping On and Off. 

If that doesn't solve the issue, you may submit an error report through the Samsung Members app as follows:

Step 1. Launch the Samsung Members app, and then tap the Support icon for more options.

Step 2. Scroll and select Error reports.

Step 3. Choose a category of your concern. Select "Settings/System".

Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/ 

And if the issue persists, you may bring your device to the nearest Authorized Samsung Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our team of Samsung engineers and technicians will guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our  Samsung Customer Care support channels below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[TeamGalaxyBianx]

Hi JPeds13! We want you to have the best phone experience so here ways we can try to get your Galaxy A52 back up and running!

• Make sure you have the latest firmware update - This super simple solution can make wonders in your phone's performance! Always check if your phone is running on the latest update by going to Settings > Software update.
• Reset network settings - This could resolve issues relating to network connectivity, including Airplane Mode. Go to Settings > General management > Reset > Network settings > Reset settings
• Stop apps from changing system settings - You might have an app that keeps messing with your network settings. To stop this, go to Settings > Apps > 3 dots > Special access > Change system settings > Turn off 3rd party apps
• Wipe system cache - This clears unnecessary data which may be corrupt. To do this, simply follow these steps

1. Turn off your device
2. Connect your device to a computer
3. Press and hold the Power and Volume Up button at the same time
4. Release the buttons when the Android logo pops up
5. Use the Volume Down button until you reach "Wipe cache partition"
6. Use the Volume Down button to highlight "Yes"
7. Press the Power button to confirm the action
8. Wait for the system to wipe the cache
9. Press the Power button to turn the device back on

Here's a video to guide you through system cache wipe process as well. Please do let me know if this helps! Good luck! 🤗

[JPeds13]

Nothing happened

[MAPP23]

Same with my s20FE 5G. Any solution ?

[mitzago]

Stuck din po sa flight mode yung akin 🥹