Z FLIP 4 LOOSE HINGE??

[Hiraeth99]

I've been uaing Z flip 4 for a month now and I feel like the hinge is loose ( a bit ) when I fold it not all the way half thru to make it stand on it's own and get better camera angle, it flips back open. I can't make it stay folded. 

[Obviou_sly]

Service Center po.

[summeRamirez]

It's not supposed to do that. Take it to a service center.

[TeamGalaxyRene]

Hello Hiraeth99,

Sorry to hear that, about your experience with your Samsung Galaxy Z Flip 4 having issues with loose hinge and we apologize for the inconvenience it caused you.

We highly recommend that you bring it immediately to the nearest Samsung Authorized Service Center in your area. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/ 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)