Adaptive brightness missing after one ui 4.1 update Tab A7 Lite

[Amnher]

After the update the light sensor is not working. On diagnostics of Samsung members. Adaptive brightness is also gone

[Amnher]

So sad that I need to resort on that. I chose samsung for durability

[Amnher]

Do you have a tab a7 lite?

[Khaled75]

No.

[TeamGalaxyRene]

Hello Amnher,

Sorry to hear that, your Samsung Galaxy Tab A7 is having a sensor issue and missing adaptive brightness after an update and apologize for the inconvenience it is causing.

You may submit an error through Samsung Members apps.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Settings/System" & "Application".

Step 4. Describe each problem in detail and SEND.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

[Amnher · Accepted solution]

I have already sent a report yesterday

[Rolf26]

Wala pi ba sa inyo backlight bleed tulad nito

[Amnher]

Yes I have, maski ung lumang Galaxy Tab A 8.0 ko dati ganyan din. pag TFT display ganyan yata talaga kasi ung ibang samsung devices ko na naka IPS or AMOLED wala ganyan